Friday, 19 January 2018

Proxy errors

We've been getting reports of errors like this when accessing digital library materials:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /*****************/.
Reason: Error reading from remote server
Sometimes this is caused by cookies, so if this happens to you, the first thing you should do is try the link again in a fresh browser.  (Try using a private window (Firefox)/incognito window (Chrome), which doesn't use cookies)


If this still doesn't work for you, please let us know, and we will try to find a way for you to get the resource you need.

Thursday, 18 January 2018

DISCOVER - geography limiter

Some of you have noticed that the Geography limiter has disappeared from DISCOVER and the other EBSCO databases. This is due to a fault in EBSCO's software and they are working to restore it. They have warned us that it may not be fixed before April. In the meantime, we advise that you use keywords (eg "united kingdom" and "great britain") to focus your search and exclude results from other countries.

Thursday, 11 January 2018

MAG Online Library journals no longer available via Internet Explorer 8, 9 or 10

Due to security changes, ejournals on the platform will no longer be available via older browsers including Internet Explorer 8, 9 or 10 after 31st January. Modern browsers such as Chrome or Firefox should be unaffected. For University of Bedfordshire, this only affects these journals:

British Journal of Healthcare Assistants
Journal of Operating Department Practitioners
Journal of Paramedic Practice

Thursday, 4 January 2018

NewsBank Special Reports - January 2018

NewsBank’s Special Reports are news articles, images, maps and other useful content grouped for convenience under specific topics and themes. They enable users to quickly locate information while helping them gain better insight into current global issues and events.

Following is a listing of ones that may be of particular interest at this time.

January Topics
World Economics - Financial Wellness Month
Dr. Martin Luther King, Jr.
Film and TV Awards
Year in Review - 2017

Watch for the release later this month of the new Special Report about the Olympic Games - Winter 2018.

Additional featured Reports covering current issues and events
World Health
World Politics and Government
Natural Disasters
Issues in the News
World Environment
World Terrorism and Conflict

Each Special Report features current and retrospective coverage with new articles added daily. They constitute a unique value to your users and are included with your NewsBank subscription. There are over 60 Reports to be sure the information you need is always available.

Special Reports are easily accessible from the left side bar on your online resource menu page, on search screens and the Other NewsBank Products link in full-text newspaper products.

Please view and share this video with others. It shows you how to find Special Reports, what they are and how they can be used.

Friday, 15 December 2017

Dawsonera ebooks - downtime Tuesday 2nd January 2018 23:59–02:00

We've been alerted that on Tuesday 2nd January 2018, dawsonera ebooks will be offline between 23:59–02:00 GMT for conduct routine system maintenance.

"My EBSCOhost" Folders unavailable 4th January 2pm - 3pm

"My EBSCOhost" will be having some software updates on 4th January. Your account and folders will be unavailable during this time.