Friday 31 October 2014

Problem with access to Springer ejournals

We are having issues accessing Springer ejournals via our proxy server, and you may get an error like this:

502 Bad Gateway

Connection to remote host returned error 14. 

We are investigating this, but in the meantime you can still access Springer journals:

Friday 24 October 2014

Emerald Insight journals downtime, midnight Friday 24th October - 4am Saturday 25th

We've been warned of some downtime affecting ejournals on the Emerald Insight platform, from midnight Friday 24th October to 4am Saturday 25th October. If you access the website during this time you will receive a 'connection timeout', or similar message. This will affect any journal with "www.emeraldinsight.com" in the url.



Web of Science system maintenance - Sunday October 26 11am to 11.45am

We've been warned of system maintenance to Web of Science services on Sunday, from 11am to 11.45, which may cause disruption and system outages. Endnote will also be affected.


Thursday 23 October 2014

Family Law Online - problem resolved

The problem with Family Law Online seems to have been solved, and both links are now working normally. Please let us know if you continue to have trouble.


Tuesday 21 October 2014

Family law online

We are having problems accessing the Family law online database and the journals that sit within it. We are currently waiting for a solution from the publisher. In the meantime, you can still get through to the database if you follow these steps:
Click the Family law online (via UK Access Management Federation) link
Select University of Bedfordshire and log in with your usual username and password
If you see a security warning like this one




(or simliar if you are using a different browser), it's OK to click I Understand the Risks and clicking through until you get through to the database.

Friday 17 October 2014

Web of Science - upgrade 19th-20th October

A Web of Science upgrade is due between 3pm Sunday 19th October and 3am Monday 20th October. We have been told that the database should still be available, but there is a chance of disruption.

EndNote should not be affected this time.

There is more information about the changes being made here.


Thursday 16 October 2014

Library catalogue unavailable

The Library Catalogue is currently unavailable because of an unknown issue with the database. This is also affecting book issue and return, and logging in to digital library resources. We hope to have a solution soon - check Twitter for further updates.

Tuesday 14 October 2014

Dawsonera ebooks update

We had lots problems with Dawsonera yesterday, and the site was closed completely for maintenance for a while during the night. It seems to be up and running again this morning, but please let us know if you have any problems.


Monday 13 October 2014

Lawtel update

We have diagnosed the problem and now have off campus access to Lawtel again. However, due to an confusion with security certificates between UoB and Lawtel you will see an error message (or similar, depending on which browser you are using) advising you not to continue. It is quite safe in this instance to ignore the message and click Continue.


Friday 10 October 2014

Lawtel - no off campus access

We are currently having a problem with off campus access to Lawtel. We are looking for a solution to this but in the meantime please use the "on campus only" link, which is still working.


Tuesday 7 October 2014

Dawsonera

We are still having issues with the download facility in Dawsonera ebooks.

You should still be able to read ebooks online, please let us know if that is not the case.

Thursday 2 October 2014

Dawsonera downloads

Unfortunately Dawsonera is continuing to experience problems, and the download function has been disabled again.We will let you know when we have any further news.



Dawsonera update

The download function in Dawsonera ebooks is now available again, but we have been warned that the site is running more slowly than usual. Please let us know if you are having any problems with it.