Thursday 27 November 2014

Scopus - have been search issues, now resolved

Scopus have reported that  they had a number of problems yesterday:

in many instances, searches are returning incorrect record counts, incorrect document and citation counts, etc. despite the fact that the records themselves are in the index. Side effects include degraded h-index calculations, and author publication counts.

The problems have now been resolved, but if you were using Scopus yesterday, you may want to re-do your searches.



Dawsonera is back

Good news - our Dawsonera ebooks are back online. Let us know if you have any problems.


Dawsonera ebooks - unavailable

Unfortunately our Dawsonera ebooks are all unavailable at the moment.

From the supplier:
Dawsonera is currently unavailable due to unforeseen circumstances and we hope to have the service restored shortly. We would like to apologise for any inconvenience this may cause. 

We will keep you updated as we get more information.

Friday 21 November 2014

Dawsonera ebook problems

Dawsonera have reported that they are experiencing some technical problems today, but are working on them urgently.

If you find that you cannot access an ebook, please let us know, giving details of the book affected.

Thursday 20 November 2014

CBT nuggets update

Usage by some users of our subscription with CBT Nuggets has led to our account being temporarily disabled. Each CBT Nuggets video is protected by copyright, and pursuant to our License Agreement with CBT Nuggets, the users of this subscription account may not copy, distribute, or reproduce any CBT Nuggets content in any form. Any such occurrence will result in the immediate and permanent termination of our subscription with CBT Nuggets.

Tuesday 11 November 2014

CBT Nuggets

We are having a problem with CBT Nuggets at the moment - some helpful student has tried to change our password, presumably to lock the rest of you out, and has now frozen the entire account. Please do not try to change passwords on library resources - it's very unhelpful to everyone else, and it won't work, because the password reset link comes to an email address which only staff have access to. Hopefully we will get access restored soon.


Friday 7 November 2014

Emerald journals downtime, Friday 7th - Saturday 8th November

We've been warned of some downtime affecting ejournals on the Emerald Insight platform, from 11pm Friday 7th November to 3am Saturday 8th November. If you access the website during this time you may receive a 'connection timeout', or similar message. This will affect any journal with "www.emeraldinsight.com" in the url.